Swirl that Rotating Chair of Yours! Managing anger in the office is simpler than you think.

 

The essential training resource for senior

and aspiring administrative professionals

 

9:00am to 5:00pm, stuck on a rotating chair, in front of a screen, making the same small talk with the same people since you started work.

 

Deadlines are looming, e-mails are flying, and the pressure is mounting.

 

Let’s face it – anger, tension and outbursts in the workplace are inevitable. So how do we keep conflict clean? How do we express our anger and frustration in a productive way?

 

The balance is delicate. On the one hand, by biting your tongue you may eventually explode. However, if you are constantly aggressive you might lead yourself down a path of abusive behaviour. Sharing your frustrations with your work colleagues and letting your anger out can actually serve to strengthen your work relationships, and perhaps lead to a more productive team. On the other hand, shouting alarms people and could drive them away, and it may impede on their ability to be productive.

 

Conflict is healthy and can be very productive.

 

This is why learning how to express your anger in a clean and healthy way is so important.

Next time you feel angry, try and follow these tips:

- Try to listen when the other person is talking. This is a sign of respect, and entitles you to the same platform to voice your opinions.

 

- Something to remember is that your opinions are not fact, and that everyone isentitled their own opinion.

- Expectations are a waste of time; they only lead to disappointment because they are unrealised resentments just waiting to happen. At the end of the day, an important lesson to learn is that it is ok to agree to disagree.

 

Continuing.... www.executivesecretary.com

about the author

Mike Fisher is the Founder and Director of the British Association of Anger Management. Mike has worked with over 14,000 people in 14 years, trained 166 students and has over 24 years of experience in human potential and personal growth areas. Mike is known as the leading guru in the field of anger management in the UK and has contributed to hundreds of radio interviews, magazine and newspaper articles and many television documentaries.

Mike´s book Beating Anger was published in 2005 has sold over 65,000 copies, his new book Mindfulness & the Art of Managing Anger was published in June 2012